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Stuck on something? Quick answers below, or send us a message.

Common questions

How is this different from a regular de-esser or Soothe?

A traditional de-esser and Soothe both work across the whole signal. One uses a threshold, the other reduces resonance, and they're good at what they do. IcePick takes a different approach. It finds each sibilant, hard consonant, and breath as a discrete event, and lets you handle each one on its own terms: reduce the level, reshape the tone, or swap it for a cleaner instance from the same take. Different job, different way of getting there. Not a verdict on anyone else's tool.

Does it work on rap, dialogue, or podcasts, or just singing?

The detection (sibilants, hard consonants, breaths) works on any vocal, not just sung melody. We've used it on singing and some spoken-word material in our own sessions, but honestly, we haven't run it through a heavy rap vocal or a long podcast the way we've run it through Ableton and Logic. In theory it should handle that fine. In practice, we can't promise until someone tries. If you do, tell us how it goes.

Where's my download?

Your download link is on the success page after purchase, and we also send it to your email together with your license key. Lost it? Send us a message with your order email and we'll dig up a new one.

What happens if a monthly payment fails?

Nothing dramatic. IcePick keeps working for three weeks while LemonSqueezy retries the card, and we email you a link to update it. If nothing goes through by then, IcePick pauses. Start the payments again and it wakes up on the same key.

Can I pause or cancel the monthly plan?

Cancel any time from the link in your LemonSqueezy receipt. IcePick works until the end of the month you've paid for, then pauses. Payments you've made don't carry over if you start again later, and nothing is refunded. Once you've made all 8 payments there is nothing to cancel: it's yours.

Can I pay the rest off early?

Yes. Send us a message and we'll send you a link to pay the rest of the $99, minus what you've already paid. Your key stays the same, and the monthly payments stop.

How do I install it?

Run the installer, restart your DAW, and IcePick should show up in your plugins list. macOS 11 or later, Intel or Apple Silicon; Windows 10 or later, 64-bit · VST3 and AAX, plus AU on Mac.

Will it work in my DAW?

In theory, anywhere VST3, AU, or AAX is supported. In practice, we've only run it through real sessions in Ableton, Logic, and Pro Tools so far. If you experience any bugs, just report them to us and we will fix them.

Can I install it on more than one computer?

Yep, up to 2 computers at a time. Install it wherever you work. Need to swap one out? On the newest build this happens right in the plugin: when you activate on a third machine, IcePick shows your active machines and lets you free one up on the spot. On older builds, email us your license key and we'll free up a slot.

Can I try before I buy?

Yes! Start a 14-day free trial from the homepage. Full functionality, no credit card required. If you like it, buy it. If not, it just stops working.

Do I have to pay for updates?

No. You pay once, and every v1.x update is free, including bug fixes, improvements, and new features in the same generation. If we ever release a v2.0 way down the line, that'd be a separate product, and we'll do something fair for early buyers.

Good to know

Where your audio goes

Analysis happens on your own computer. Your audio is never uploaded unless you choose to contribute a take, under the Contribution Terms.

Captured audio on your computer

IcePick keeps a copy of captured audio on your computer so your sessions come back when you reopen them. You can delete it any time.

Mac: ~/Library/Application Support/IcePick/Sessions
Windows: %APPDATA%\IcePick\Sessions

What IcePick connects to

IcePick connects to the internet for the licence check, the update check and usage data.

Moving to a new computer

Your licence covers 2 computers at a time. When you reach the limit, IcePick lists the machines already using it and lets you free one up from inside the plugin.

Working offline

IcePick keeps working for up to 14 days after its last licence check. After that it needs to reach us once, then carries on as normal.

Deleting your data

Uninstalling removes IcePick from your computer. To have data linked to your licence deleted, email support@arcticlabsaudio.com.

Send us a message

Bug reports, feature ideas, existential questions about sibilance. We read everything, and usually reply within 24 hours.

Message sent! We'll get back to you within 24 hours.

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Or email us directly at support@arcticlabsaudio.com